Terms of Service — Clean Sweep Crew

Clause 01

Acceptance of Terms

By using this website or contacting Clean Sweep Crew, you agree to these terms and to the use of the site for lawful purposes only. If you do not agree, you should not rely on the website or submit an inquiry.

EU Consumer Rights

Clause 02

Service Scope

Clean Sweep Crew provides residential and office cleaning services focused on move-in and move-out cleaning, including empty-property deep cleaning and handover kitchen and appliance cleaning. Any service is subject to a review of the property condition, the agreed scope, and access arrangements before work is confirmed.

EU Commission

Operational Clause

Fees and Payment

Service charges are based on the confirmed scope and condition of the property, and a final price is not fixed until that review is completed. Where requested or agreed, a deposit may apply, and accepted payment methods may include bank transfer, card payment, or cash on site.

Reference WIPO

Operational Clause

Appointments and Access

Appointments are arranged by prior contact and depend on availability, property access, and the agreed scope of work. The property should be empty where required for the service, and any checklist or condition photos provided by the customer may be used to confirm the expected work.

Reference HCCH

Intellectual Property

All website content, including text, layout, and other materials, is owned by or licensed to Clean Sweep Crew and is protected by applicable intellectual property laws. No part of the website may be copied, reused, or distributed without prior written permission, except where permitted by law.

Reference EU Consumer Rights

Limitation of Liability

Clean Sweep Crew performs cleaning services with reasonable care and in line with the agreed scope, but does not guarantee sterilization, medical-grade disinfection, or the removal of every allergen. Liability is limited to the extent permitted by applicable law, and no responsibility is accepted for matters outside the agreed service scope or for conditions that cannot reasonably be controlled.

Reference EU Commission

Clause 07

Governing Law

These terms are governed by the laws applicable in Austria, and any dispute arising from the website or services should first be raised with Clean Sweep Crew in good faith. If a dispute cannot be resolved informally, it may be referred to the competent courts or authorities as permitted by law.

Reference

WIPO

Clause 08

Contact and Changes

Questions about these terms or the services may be directed to Clean Sweep Crew through the contact details published on the website. Clean Sweep Crew may update these terms from time to time, and the version posted on the website applies from the time it is published.